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phee3d's avatar
phee3d
Explorer | Level 3
3 months ago

My clients need to download files via link, but the "Download" button isn't really visible.

I always end up using some other service to send files because of the huge Login/Signup screen that appears upon clicking the download button and the actual download button is bullied to the bottom o...
Download
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Shared Links
Nancy's avatar
Nancy
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 months ago

Hi phee3d, and thanks for your post. 

When saying “download link”, I’m guessing you’re referring to a shared link. Correct? 

If yes, are you creating shared links with edit or view-only permissions? Are your clients opening them via their computer, or a mobile device? 

This info will help me log your feedback properly with our team.

Keep me updated.

phee3d's avatar
phee3d
Explorer | Level 3
3 months ago

Talking about the issue attached in the image. The number of times I've had to convince my clients and contracts that I'm not secretly trying to sell them dropbox is embarrassing. I often have to send them a highlighted image of where to find the download link. It's messed up that a big and apparently reputable service like dropbox would be doing a free mobile game style deception where they hide the skip ad button in places where you're most likely to miss it by design. Not only that, but I'm a paying customer, at least those games are free.

 

People have been complaining about this ridiculous login/signup page for some time now, but I guess not enough to motivate dropbox to actually do something about it. 

If there's no ETA on this deceiving little thing dropbox has been doing, then let me know because I'm out of here in that case. 

Here are other people talking about the same issue, as I'm sure you're well aware:

https://www.dropboxforum.com/discussions/101001014/remove-log-in-or-sign-up-popup-when-downloading-from-a-shared-link-/815029

Remove "Log in or sign up" Popup when downloading from a shared link | The Dropbox Community

Remove "Login/SignUp" Dialog box from shared link download | The Dropbox Community

Remove "Login/SignUp" Popup window from dropbox transfer link | The Dropbox Community

Please remove the "Login/SignUp" dialog box when accessing a shared link. | The Dropbox Community

Remove "Log in or sign up" Popup when downloading from a shared link | The Dropbox Community

 https://www.reddit.com/r/dropbox/comments/1ft6pyo/remove_log_in_or_sign_up_popop_when_downloading/

https://www.reddit.com/r/ask/comments/1d9jmjm/remove_log_in_or_sign_up_popop_when_downloading/

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