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My edits in the old Dropbox folder didn't sync to the new one after Dropbox update (macOS)
The previous dropbox alias folder randomly stopped syncing or could have been result of running CleanMyMac - MacPaw and it accidentally scrubbed some program files? But pretty sure it was an issue be...
Hannah
Dropbox Community Moderator
Dropbox Community ModeratorHi there, NateVee, thanks for joining the Dropbox Community.
If I understand correctly, your Dropbox app was updated to the new Dropbox for macOS on File Provider, but the changes you made to your files in the old Dropbox folder, do not appear in the new one.
Could you clarify what you mean by "alias folder"?
What do you see when you check your files in your account on dropbox.com? Do your changes appear there?
Let me know what you find.
Hannah, I see the changes in Dropbox.com from the application folder that now lives on Finder.
However, I do not see any syncing from the previous alias folder, as described in the attached support string. This alias folder was functional a couple months ago then randomly stopped syncing. After trying to troubleshoot for many hours I then uninstalled and reinstalled Dropbox, which then set up the Application Folder with the cloud symbols and that folder structure is updated with all of the changes from my team. However, it is not showing the changes I've made in my older version of the dropbox folder over the last couple of months. Clear as mud? 🙂
For context, please see this support string:
cOS-the-Dropbox-folder-appears-two-places/td-p/680405/page/2
- Megan
Hey NateVee, thanks for the added info!
If the changes you made in the older version of the Dropbox folder aren't reflected in the new path, then I'm assuming they're not reflected online either, right?
Have you tried copying the content of the old path, into the new one?
Correct. Not reflected online.
The problem with copying the content of the old path is I dont know where to start. We're talking hundreds of changes across 200+ folders over the last weeks...maybe months. If I override those team folders then it will also override the changes the team made to those folders which are reflected in the new path and online. Feel me?
I've been auditing files. What's even more odd is the new app path and online seem to have reverted some files to an even older version of the entire file structure....going back almost a year...while others seemed to have synced in March of this year, except those were ones added via the mobile app...not desktop. Luckily I've been routinely backing things up. This is worse than I thought. Perhaps this is a result of upgrading laptops and for some reason the file migration happened and the application was giving a false positive that it was sync-ing? What's more odd is that we would have caught it sooner because we're working out of the same file structures all day everyday. So it appears things all of the sudden reverted to a later sync state.
