Need to see if your shared folder is taking up space on your dropbox đŸ‘šâ€đŸ’»? Find out how to check here.

Forum Discussion

Wendy Craig's avatar
Wendy Craig
New member | Level 1
9 months ago

My files take a long time to sync on my MacBook desktop app.

It is taking a very long time to sync files with MacBook.  Rest of team uses PCs and not having the same issues.  Documents that I create or edit on my Mac are not syncing.  I've tried pausing sync a...
desktop
Mac
sync
Wendy Craig's avatar
Wendy Craig
New member | Level 1
9 months ago

having no luck with the screen shot

  • Wendy Craig's avatar
    Wendy Craig
    New member | Level 1
    9 months ago

     

    • Nancy's avatar
      Nancy
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      9 months ago

      Thanks for the screenshot! It looks like your Dropbox folder currently contains more than 300k files within, which could be the culprit for the performance issues you’re having (you can also read more details here).

      If you have any large folders that you don’t need synced locally, can you please remove them from the desktop app with the use of selective sync and let me know if there's any change to the app’s behavior?

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!