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SeanMcCabe's avatar
SeanMcCabe
New member | Level 2
13 days ago

My shared links won't copy to my clipboard on the web browser.

Device (Macbook Pro 2021) Operating System/Browser (if using the web) (macOS 15.7.2 / Safari 18.6) Question or Issue Using Safari web browser on my Macbook, when creating a share lin...
Share
Shared Links
Web
Nancy's avatar
Nancy
Icon for Dropbox Community Moderator rankDropbox Community Moderator
11 days ago

Thanks for reporting this on our forum, SeanMcCabe! 

Can you also test this via an incognito window on your current browser and let me know if you experience the exact same thing? 

Also, when saying that you tried right-clicking on your Dropbox files and selecting "Copy link", are you referring to the desktop app on your Mac device?

Keep me in the loop for any updates.

SeanMcCabe's avatar
SeanMcCabe
New member | Level 2
11 days ago

Hi Nancy, I've tried it in an Incognito window in Safari and also experiencing the same issue there. Nothing in the clipboard.

Where I tried to right-click on 'copy link', this was in the web browser too.  

See screenshot attached.

Thanks for looking into it.

Sean

  • CaraDBX's avatar
    CaraDBX
    Icon for Dropbox Engineer rankDropbox Engineer
    11 days ago

    Hi Sean, 

    Thanks for the screenshot. We are working on a fix. 

    In the meantime, are you able to use Share > Copy Link as an alternative flow to copy links? 

     

    • SeanMcCabe's avatar
      SeanMcCabe
      New member | Level 2
      11 days ago

      Hi there, unfortunately that won't work for me as most of what I'm sharing needs to be view-only. That 'Copy link' button on your screenshot only does 'Edit' by default, and to change it to 'view-only' just takes me into the settings which doesn't copy the link.

      I do have a workaround though. I'm able to copy a 'view-only' link using the app on my phone. Then I send that link back to my laptop.

      Thanks
      Sean

       

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