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Forum Discussion

albufeirasurfsu's avatar
albufeirasurfsu
New member | Level 2
9 years ago
Solved

new folder option not appearing

i cant create new folders beacuse the option is not there any more on the website... i use a macbook pro   does anyone knows whats going on???
sync
  • sydnewell's avatar
    sydnewell
    8 years ago

    Go figure.  I enlarged the window and the New Folder option magically appeared.

     

    Thanks, everyone, for your help and suggestions.

     

    Syd

craiglandarchLA's avatar
craiglandarchLA
Explorer | Level 3
6 years ago

This didn't work for me. I have one dropbox account where it is fine and another where it isn't.

Help!

 

Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
6 years ago

Hi craiglandarchLA, the website has changed since that image, now there should be an ellipsis on the right when you click the folder, like so:

From there, you can download the folder to your machine. Hope this helps!

  • craiglandarchLA's avatar
    craiglandarchLA
    Explorer | Level 3
    6 years ago

    Hey Jay,

     

    Thanks for responding. Yes I see that dropdown menu, however; there still isn't a 'create new folder' option.   Can we only upload folders?  If so that would seem very very strange. 

     

    Thank you for your help. 

    • Jay's avatar
      Jay
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      6 years ago

      Sorry, I got confused as the previous reply was for downloading a folder!

      If you don’t have any folders selected, then you should see an option to create a new folder on the right while on the Files page:

      newfolder.png

      If you’re not seeing that, please let me know!

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