Need to see if your shared folder is taking up space on your dropbox 👨‍💻? Find out how to check here.

Forum Discussion

Colin_CM's avatar
Colin_CM
Explorer | Level 4
2 years ago
Solved

Delay in Dropbox options appearing in the Finder context menu display on Mac OS

I'm on Mac OS 14.6.1 and when I try to bring up the contextual menu Dropbox options in the finder, sometimes there is a several second delay for the menu items to appear. The other contextual menu items show up when right clicking, but oftentimes, the Dropbox items do not show at first. It seems this may happen right after I choose to make a file available offline (or another Dropbox function).

 

This problem is really frustrating as it interrupts my workflow. Anyone know of a solution?

desktop
GUI
Mac
  • Jay's avatar
    Jay
    2 years ago

    Could you try reinstalling the Dropbox desktop application, without uninstalling it first, by using this link?

4 Replies

Replies have been turned off for this discussion
  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Hi @Colin_CM, thanks for bringing this to our attention.

     

    What version of the Dropbox desktop application are you currently running on your device?

     

    This will help me to assist further!

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Could you try reinstalling the Dropbox desktop application, without uninstalling it first, by using this link?

About Apps and Installations

Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!

Recent Discussions