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bengibbs75's avatar
bengibbs75
Explorer | Level 3
7 years ago
Solved

New to Dropbox.Don't understand how licensing works.Business trial has ended and will not sync now.

Hello,

So my question is what do I need to do if I am on a team of real estate agents and only need acess to 2 folders in drop box? I have those permissions and can access them.  the problem is I originally signed up for buiness trail versoin and that ended and now so my folders and files will not sync. I am using MacOS Sierra

Thank you

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  • Jane's avatar
    Jane
    7 years ago
    Hey Ben (bengibbs75), thanks for explaining matters to me in such detail! 
     
    To my understanding Ben, the team in question is currently in "locked state" (which is what’s happening when their trial period expires). Locked state limits Dropbox functionality, you will have view-only access to your content & it’s expected that syncing stops however please bear in mind that your files will not be removed and team members will still be able to access them. 
     
    From there, you’ll be given two options, namely to purchase Dropbox Business if you wish or disband the team, where all team members will be converted to individual accounts. 
     
    If you’re a team member, you can opt to leave the team — where you’ll keep unshared content, shared folders you own & folders that were shared explicitly with you. 
     
    Last but not least, please bear in mind that when a team admin disbands a team all team member accounts become individual Dropbox accounts. Please note that team admins receive a copy of all team content. Any team member who is not a team admin will of course lose access to the team content. Also, as a result of this action, team members keep access to their own files and folders.
     
    Spoiler
    Additionally, once a team disbands, the following occurs:
    - The team structure is deleted
    - Shared folders outside of team space keep sharing relationships
    - Any pending invites are deleted
    - Suspended users are deleted
    - Shared links to team-owned content break; links for shared folders/files do not
    - Team content created by deleted team members is lost permanently
    - Archived folders are deleted
    Hopefully my message points you towards the right direction & helps make the right decision; please do let me know my suggestion works for you or in case you need further assistance in any way. Happy Friday & thanks for checking in on our Forum!  

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