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tlangan's avatar
tlangan
Explorer | Level 3
3 years ago

No confirmation email?

I did not receive a confirmation email when I submitted something to dropbox, but got the message that it had been uploaded on the screen. I had not yet set up my account when I submitted this documen...
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tlangan's avatar
tlangan
Explorer | Level 3
3 years ago

Hi! I was using a file request link that was emailed to me. I uploaded the files with my name and email in the required fields on the bottom but was not signed into any dropbox account. 

Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

In that case, you should've received an email confirming the upload was successful. Could you try checking your spam folder in case it went there?

 

Are you using a public email provider, or a private business domain for your email?

  • tlangan's avatar
    tlangan
    Explorer | Level 3
    3 years ago

    I checked both trash and spam but did not get a confirmation email. It is a company email address and was not associated with a dropbox account at the time. 

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