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MoniqueShi's avatar
MoniqueShi
New member | Level 2
4 years ago
Solved

Not Receiving Confirmation Email after uploading file to a file request

For some dropbox file requests, I do not receive the confirmation email that says "Your files were uploaded to ______" For instance, today I had to upload my file to the file request link and I inpu...
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  • Hannah's avatar
    Hannah
    4 years ago

    Perfect, I'm glad we figured it out!

     

    Unfortunately, there's no way for us to confirm that the file was uploaded successfully, but if you got the message that the upload finished, you should be good to go.

Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hi Itsteeshagreen, could you check your spam/junk folder in your inbox, and also try adding no-reply@dropbox.com to your contacts list for the next time?

AnnieBoon's avatar
AnnieBoon
Explorer | Level 3
2 years ago

I closed my uploading window too quickly and am not sure if "uploading finished" - but I did see an graphic of a guy running through a finish line.... does that mean it went through??

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