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Not Receiving Confirmation Email after uploading file to a file request
For some dropbox file requests, I do not receive the confirmation email that says "Your files were uploaded to ______" For instance, today I had to upload my file to the file request link and I inpu...
Perfect, I'm glad we figured it out!
Unfortunately, there's no way for us to confirm that the file was uploaded successfully, but if you got the message that the upload finished, you should be good to go.
I did not login while sharing a file. I have a doubt if I entered my email id wrong. Need to confirm if my file reached the receiver.
Nancy
Dropbox Community Moderator
Dropbox Community ModeratorHarris T Rajan , can you describe the steps you took to share your file? Generally, to share a Dropbox file/folder with someone else, you need to be signed in to your Dropbox account.
If you opened a file request, you can see more details about it here.
I received a link in my email to share my file. Upon clicking the link, I was directed to the Dropbox page where I was prompted to upload the file and provide my name and email address. After the file was successfully uploaded, the Dropbox page displayed a message stating that the upload was successful and that the recipient would be notified. However, I did not receive a confirmation email from Dropbox, and I'm unsure if the email address I entered was correct. Unfortunately, I'm unable to contact the person who requested the file as it was a part of a recruitment process handled by the company's HR department.
- Nancy
Thanks for clarifying that! If you were just uploading a file to someone else’s file request and you saw a message that the upload was successful, then you should be all set.
Did you check your email’s spam folder as well, and there’s no confirmation there? Is it possible you entered a different email address instead, if you have one?
Finally, if you're not sure if you made a typo, you can perhaps re-upload the file again to the same file request and make sure the correct email address is inserted this time.
Yes, I checked my email's spam folder and haven't received a confirmation email yet. Regarding the email address, I used the same one associated with my Dropbox account, so there shouldn't have been any discrepancy there. However, I'm unable to re-upload the file as the link has expired. Is there an alternative way to ensure that the file was received successfully?
