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Billwmce's avatar
Billwmce
New member | Level 2
3 months ago

One of our computers is not syncing with our other connected computers

We operate a small radio station.  Computer A is the system that automatically produces playlists and constantly updates them by the hour. The issue is we rely on Dropbox to sync from that computer to several others in the chain.  Conversely, the other systems are also supposed to send info to Computer A.  None of the other systems are syncing with Computer A in either direction. For some reason the last time it worked correctly was on 9/14. I am now stumped on where to look.

2 Replies

  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 months ago

    Hey Billwmce, thanks for reaching out to our Community.

    The first thing you'll want to check is the sync status of computer A. To do so, hover over the small Dropbox icon in the system tray/menu bar on that computer with your mouse.

    Also, if you add a file to the local Dropbox folder on that computer, does the file sync to the Dropbox account online?

    Let me know what you find and we'll go from there.

  • Nancy's avatar
    Nancy
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 months ago

    Hi Billwmce! Are you still facing syncing issues on your main computer? 

    If you do, feel free to let us know and we’ll look into this.

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