Cut the Clutter: Test Ignore Files Feature - sign up to become a beta tester  here!

Forum Discussion

Kleptoctopus's avatar
Kleptoctopus
Explorer | Level 4
3 years ago
Solved

online folder won't appear in explorer

I have a folder which I am shared on, which will not appear in my file explorer and sync to my PC (Windows 10). 

 

I have it selected to sync in selective sync. The same owner has shared many different folder, all of which sync to the PC no problem, but this one never even appears in my explorer.

 

Any solutions to this? Thanks in advance. 

desktop
sync

3 Replies

  • Kleptoctopus's avatar
    Kleptoctopus
    Explorer | Level 4
    3 years ago

    I have a good feeling this might be the solution. There is a "?" in the file name. Might run this up the flagpole and see if we can change that. Thanks Rich!

  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II
    3 years ago
    Kleptoctopus wrote:

    There is a "?" in the file name.

    That would definitely cause a file to not sync to a Windows system, as that's a reserved character in the Windows OS.

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

Need More Support

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!

Recent Discussions