Forum Discussion

Jillwb's avatar
Jillwb
Explorer | Level 3
4 years ago

Photo uploads dates from iphone are off by 20+ years

I hit the dropbox backup this morning on my Iphone12 pro and the photos are backing up, but the dates are way off (January 2043/ March 2025 and February 2025), plus the photos with these dates are fr...
Camera uploads
Mobile
sync
Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Sorry to see you're having this issue too, kheberg.

 

Are you seeing this behavior in the Photos tab as well? 

 

If you open your camera uploads folder do you see the same thing?

 

How about the actual metadata of the photos, when you open them and tap on the [i] option?

kheberg's avatar
kheberg
Explorer | Level 3
3 years ago

Yes, it is the same in the photos tab.

 

My photos are not from camera uploads, but from my computer. It is only one folder of pictures that show wrongly and only some of those pictures but all of the pictures are from the same source and added the same way.

 

The EXIF-data and all the data shown from the i-button is showing right dates, but in the photos-tab some of the pics have subtitle grouping for year 2032.

  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Hey kheberg, sorry to jump in, but could you send us a screenshot of where you're spotting the discrepancy so that we can have a visual too?

  • kheberg's avatar
    kheberg
    Explorer | Level 3
    3 years ago

    Here's the screenshot of the problem.

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Hi kheberg, could I send you an email, in order for us to have a closer look into this? 

  • kheberg's avatar
    kheberg
    Explorer | Level 3
    3 years ago
    Yes, of course!

    K
  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Hey kheberg - sorry to jump in here, but I just wanted to let you know that I just followed up via email, so please  have a look at your inbox and we'll take it from there.

     

    Thanks in advance and happy Monday!

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