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acej's avatar
acej
Collaborator | Level 9
6 years ago
Solved

Problem trying to share a folder, managing permissions.

I'm trying to share a folder and keep getting this error message obstacle:  "You don't have permission to manage membership of this folder". I've checked all the permission settings on my iMac for th...
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  • Daphne's avatar
    Daphne
    6 years ago
    Hey acej,
     
    If the folder you’re trying to share is already shared at a higher folder level with this person, they should inherit access to this folder. When you mentioned that they don’t have access to the folder, are they not able to see the subfolder?
     
    It would be worth checking that this folder doesn’t contain any bad characters in the folder name which might prevent them from seeing the folder on a connected computer. You can check your account for bad file names with the link here.
     
    Otherwise, can you go to the top level of the shared folder and click the “Share” option for the folder. From here, click the gear icon in the top right corner and check who can “Manage access” to the folder.
     
    Let me know what you find - Thanks!
acej's avatar
acej
Collaborator | Level 9
6 years ago

Thank you Daphne!

That appears to have worked. I had a forward slash in the folder name "/". Took it out and now the share-ee has access.

Daphne's avatar
Daphne
Icon for Dropbox Community Moderator rankDropbox Community Moderator
6 years ago
Hey acej, I’m glad to hear that did the trick!
 
I’m always here if you have any further questions or issues. :grin:
 
Have a great day - Cheers!

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