Need to see if your shared folder is taking up space on your dropbox đšâđ»? Find out how to check here.
Forum Discussion
pcuser
4 years agoHelpful | Level 5
Problem with backup (folders not in default location)
Long Story - Short Version New pc/laptop. Installed 2nd hard drive/ssd Moved location of ALL my folders (public and private) to 2nd drive. Path D:\Users\XXXX(name of user)\folder(music, d...
- 4 years ago
pcuser wrote:
... i just point it at my folders and BOOM! backed up. This bit of software cant even backup if the files are not where DropBox programmers have decided they must be.
That's not how the backup feature works with Dropbox. It doesn't back up those folders from their original location and just copy the data to your Dropbox account. It MOVES those folders into your Dropbox folder so they sync like any other file or folder in your Dropbox. It can only move them into Dropbox if they exist in their original location.
Nancy
Dropbox Community Moderator
4 years agoHi bronderblazer, and welcome to the forum.
Have you tried to back up your Downloads or Documents folders, as well, by any chance? Do you see the same error, in this case?
Also, can you clarify whatâs the exact filepath of your Desktop folder at the moment? You can also upload screenshot of it, if you prefer (just make sure your personal username isnât showing).
bronderblazer
4 years agoNew member | Level 2
I can backup downloads but not documents. Interestingly downloads is called "Downloads" but "Documents" is called "Documentos".
never mind, I figured it out. Documents and Desktop was taken over by OneDrive.
About Create, upload, and share
Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!