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Problem with backup (folders not in default location)
Long Story - Short Version New pc/laptop. Installed 2nd hard drive/ssd Moved location of ALL my folders (public and private) to 2nd drive. Path D:\Users\XXXX(name of user)\folder(music, d...
pcuser wrote:
... i just point it at my folders and BOOM! backed up. This bit of software cant even backup if the files are not where DropBox programmers have decided they must be.
That's not how the backup feature works with Dropbox. It doesn't back up those folders from their original location and just copy the data to your Dropbox account. It MOVES those folders into your Dropbox folder so they sync like any other file or folder in your Dropbox. It can only move them into Dropbox if they exist in their original location.
As instructed I have just installed version 165.4.4300. Sorry but no difference at all.
Jay
Dropbox Community Moderator
Dropbox Community ModeratorHi jhedleyj, just for clarification, did the Dropbox version revert to an earlier version of the app, or did it remain on the new version this time?
Hi Jay
It has remained at 165.4.4300
I have also noticed that backups used to happen in almost real time but it is around 15 minutes (or longer ) before anything happens and even then it is slow.
John
The bandwidth is set at "Don't limit" as I have Full fibre at 500/100.
Another problem has now appeared which has resulted in me being unable to use the Backup app. My Mac backup has been disconnected for some reason and all my files (177.2Gb) have been put into my Dropbox which has a capacity of 6.25Gb and I cannot access it to delete some files. The advice given is to upgrade as access to the Dropbox is denied completely. This is a 100% no-no as I do not use DB as a sharing medium; I only want to use it as a backup.
I have attached some screenshots to help. The one showing that my files are syncing is not true, the syncing has stopped, presumably because my Dropbox is full.
I have tried to set up the Mac again but as you can see the folders cannot be found.
- Jay
Hi jhedleyj, it sounds like you already have a backup on the Dropbox account. Could you check this page to see if it's visible there and then try to disable it?
As you can see from the screenshot I don't have a backup any more. As I said above, the one I did have of my Mac disappeared and all the files were transferred to my Dropbox which I cannot access to delete the files. I am also unable to create a new Backup.
- Jay
Thanks for the info, in order to look into this matter in more detail, would it be possible to reach out to the email associated with your forum profile?
- I think that’s a good idea! No problem.
John Hello all
I have checked my Dropbox including the "hidden" files and there is no Backup to be seen.
John
