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Re: “Couldn’t save content. Check your internet connection and refresh the page." on iOS mobile app
Hi Megan
Thanks for responding. I believe the error message problem was resolved after upgrading Dropbox per Sam DBX's directions on Feb 7. I did not have an Option to Save as Reader PDF with that upgrade. There must have been a dot upgrade afterwards that added that feature. This problem started with that upgrade. Or there is also a possibility is related to the iOS upgrade from 17.3 to 17.3.1, which I did a few days ago.
Below is a photo of the new problem of sidebar and text overlapping. You were right- I had to use the web interface to upload it. This display problem happens when trying to save on iOS 17.3.1 to Dbx 362.7.4. It happens when trying to save a webpage from Safari, a Reader view webpage from Safari or a webpage saved via Pocket. Any thoughts would be great. thanks!
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- Megan
Dropbox Community Moderator
Hey vesuvana, thanks for the screenshots!
You mentioned that this happens when you try to save content from Safari.
Just as a test, and to exclude this being a browser-specific issue, would you mind trying a different browser too, to see if you'll get the same response?
- When I open a webpage in Firefox on my iPhone it won't let me save to Dbx as a PDF. It only uploads a tiny .txt file and a link file without preview. I tried with multiple websites and couldn't find one that was seen as a PDF or gave me an option to Save as PDF when I chose Share/Save to Dropbox.
I always use Safari because Firefox is always problematic. Is there a different specific browser you'd like me to try? I'll install it to try.
