Re: error moving dropbox

Running into a similar issue on Dropbox on web browser (Safari). Trying to move a folder from my root directory into a different folder. Getting the error: "Couldn’t move 1 item." (with the little red stop sign next to it). 

Don't see any further explanation or what can be done. Would love some help. Thanks! 

Hi Blake!

If I have to be honest, I'm not getting the same results on my end. Could you try clearing your browser's cache, a private browsing window or even a completely different browser merely to exclude browser specific issues? 

If the error you get is persistent across multiple browsers, please forward me a screenshot of it so I can further investigate. 

Thank you so much and welcome to the Community blakekhodges! 

I am also having this issue and have tried these suggestions. Unfortunately, the problem still remains and I am unable to move one shared folder into another shared folder. Prompt assistance would be greatly appreciated. 

Hi NGU Admin; welcome aboard!

I'll be glad to look into this for you so could you please post a screenshot of the exact error you get so I can advise further?

Thanks a bunch! 

I'm having the same issues as well.  Can't move a whole bunch of one-off offboarded user files into a Team folder.  I suspect it can't deal with the changes to sharing.  I really wish Dropbox would get it's act together and show some useful information when things don't work.  Getting pretty tired of all the new features that no one wants, auto-updating client software that completely breaks the chain of testing and approval and no bug fixes.