Need to see if your shared folder is taking up space on your dropbox šØāš»? Find out how to check here.
Forum Discussion
VladBusca
7 years agoNew member | Level 2
error moving dropbox
Hello
I get this error when trying to move dropbox folder from C to š§ "some files can't be moved, please select a new location or close some open files and try again".
Tried this advice, didn't ...
- 7 years ago
Thanks for the update Vlad - most appreciated!
All's well that ends well I guess - right :wink:
In any case should either of you come up with a Dropbox question or another issue arises, don't hesitate to let us know; we're always one post away!
Have a lovely weekend guys (VladBusca & CoastalAnn).
P.S: For Ann's solution, please visit the following Help Center article:
https://www.dropbox.com/help/mobile/unlink-relink-computer-mobile
P.S.2: For Vlad's solution, please see here:
Walter
Dropbox Community Moderator
7 years agoThanks for your report nei a. - I just reached out to your Dropbox associated email address so we can have a further look into this.
Take a look at your inbox and we'll take it from there. Thank you!
blakekhodges
7 years agoNew member | Level 2
Running into a similar issue on Dropbox on web browser (Safari). Trying to move a folder from my root directory into a different folder. Getting the error: "Couldnāt move 1 item." (with the little red stop sign next to it).
Don't see any further explanation or what can be done. Would love some help. Thanks!
- Walter7 years ago
Dropbox Community Moderator
Hi Blake!
If I have to be honest, I'm not getting the same results on my end. Could you try clearing your browser's cache, a private browsing window or even a completely different browser merely to exclude browser specific issues?
If the error you get is persistent across multiple browsers, please forward me a screenshot of it so I can further investigate.
Thank you so much and welcome to the Community blakekhodges!
- NGU Admin6 years agoNew member | Level 2
I am also having this issue and have tried these suggestions. Unfortunately, the problem still remains and I am unable to move one shared folder into another shared folder. Prompt assistance would be greatly appreciated.
- Walter6 years ago
Dropbox Community Moderator
Hi NGU Admin; welcome aboard!
I'll be glad to look into this for you so could you please post a screenshot of the exact error you get so I can advise further?
Thanks a bunch!
- mguertin6 years agoNew member | Level 2
I'm having the same issues as well. Can't move a whole bunch of one-off offboarded user files into a Team folder. I suspect it can't deal with the changes to sharing. I really wish Dropbox would get it's act together and show some useful information when things don't work. Getting pretty tired of all the new features that no one wants, auto-updating client software that completely breaks the chain of testing and approval and no bug fixes.
About Create, upload, and share
Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!