Forum Discussion

des71's avatar
des71
New member | Level 2
3 months ago

Can't share files as I'm getting an error that my sharing activity was interrupted

I can't share files anymore with my account that I've had for more than 12 years and now keep getting the following message:

"Couldn’t complete share
We’ve interrupted your sharing activity. For details or to contact support, read our help center article."

 

There is no other explanation given.  Can you help me with this?

Error Messages
Share

1 Reply

Replies have been turned off for this discussion
  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 months ago

    Hey there des71 - sorry to hear you're having issues with this.

    I've just sent you an email to have a further look internally, so please take a glance at your inbox and we'll take it from there.

    Thank you!

About Create, Upload, and Share

Find help to solve issues with creating, uploading, and sharing files and folders with Dropbox.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!