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Chitown 's avatar
Chitown
New member | Level 1
9 months ago
Solved

"We’ve interrupted your sharing activity" error

Hi-

I tried to share a folder like I always do and I received this message- We’ve interrupted your sharing activity. For details or to contact support, read our help center article.  

Everything seems fine on my end. Plenty of room in my dropbox

Have not violated any codes

Bandwith normal

The files are the same ones that have been there for months 

I really need to share these for work.

Can you please help!

  • Hannah's avatar
    Hannah
    9 months ago

    I'm happy to see that you can share your links again, Chitown  !

    Have a wonderful week ahead!

8 Replies

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  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II
    9 months ago

    Looks like your sharing has been suspended. This is usually to a DCMA take down or sending viruses/malware - although false positives are not unheard of. You will probably also find previous shares are not working now. 

    You need to log a ticket with support at www.dropbox.com/support.

  • Chitown 's avatar
    Chitown
    New member | Level 1
    9 months ago

    Oh Great...Sigh. I hope there is not a virus!

    I am on the basic plan on this account so I can not log a ticket or email customer support.

    Is there another way for me to do this so ai can get this up and running again? 

  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II
    9 months ago

    Hopefully somebody will spot it from Dropbox here tomorrow and offer some help. 

  • Chitown 's avatar
    Chitown
    New member | Level 1
    9 months ago

    Thanks Mark. 
    I hope so!!  
    (or it’s back to google drive and we transfer and everywhere else for now  😔🤷🏻‍♀️🤦🏻‍♀️)

    I appreciate you trying to help. 

  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    9 months ago

    Hey Chitown and happy Monday!

    Can you check if you're still having this issue?

  • Chitown 's avatar
    Chitown
    New member | Level 1
    9 months ago

    Hi Hannah-

    Rockstar Status!!!!😀. Sent my links!!!! Thank you. Hopefully that was the 1st and last time I will ever have that issue! I appreciate your quick fix for me to get this work out ASAP.

  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    9 months ago

    I'm happy to see that you can share your links again, Chitown  !

    Have a wonderful week ahead!

  • Theresa's avatar
    Theresa
    Icon for Community Manager rankCommunity Manager
    9 months ago

    Hi Chitown and welcome to the Dropbox Community. I am glad to see you are back being able to share links once again.

    By the way, I’m Theresa, and you might see me popping up around the Community 👩‍💻. I love connecting with our members and learning about all the creative ways they use Dropbox.

    If you're up for sharing, I’d love to hear how you use Dropbox💡. Your insights could inspire helpful tips for others, or even spark new ideas for our team. Who knows? You might just help someone discover their next favorite feature 🤗.

    T 😺 (Dropbox Community Manager)

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