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Forum Discussion

Muhammad S's avatar
Muhammad S
New member | Level 2
20 days ago
Solved

"We’ve interrupted your sharing activity" error when trying to share files

Hi, I am getting the following error after clicking the sharing button I have no idea what happened to it as it has been a long time since I last logged in to Dropbox

Couldn’t complete share

We’ve interrupted your sharing activity. For details or to contact support, read our

how can i resolve this issue?

Thanks

  • Hey Muhammad S, thanks for joining our Community.

    I just sent you an email, so we can investigate this further.

    Just get back to me when you get a chance.

    Thanks!

7 Replies

  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II
    19 days ago

    You need to contact support via http://www.dropbox.com/support as they've removed your sharing rights for some reason (malware, spam or viruses are most likely - often false positives though). 

  • Muhammad S's avatar
    Muhammad S
    New member | Level 2
    19 days ago

    Thanks for your response. Unfortunately, customer  support is only available to premier members

  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II
    19 days ago

    Hopefully somebody will see this on here from Dropbox tomorrow then when offices reopen. 

  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    19 days ago

    Hey Muhammad S, thanks for joining our Community.

    I just sent you an email, so we can investigate this further.

    Just get back to me when you get a chance.

    Thanks!

  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    16 days ago

    No problem at all, Muhammad!

    Let us know if you need anything else.

    Have a great day!

  • T_theresa_A's avatar
    T_theresa_A
    Icon for Community Manager rankCommunity Manager
    14 days ago

    Hi  Muhammad S​  and welcome to the Dropbox Community! It's great to have you here. Thanks for getting back to us to let us know your issue has been resolved. It's people like you who keep the Community spinning each day 😼.

    By the way, I'm Theresa - you will see me here on the Community getting involved in threads and starting conversations 👩‍💻 . I'm curious - what would be your favourite Dropbox feature? 

    Looking forward to hearing from you,

    T😺( Dropbox Community Manager) 

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