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Ravi Mane's avatar
Ravi Mane
New member | Level 2
2 years ago

Re: I get the message that my files might contain phishing content

Dear Team Please Guide me 

 

today i am uploaded exe file Because i cant mail exe file For Just  copy to friend pc for important work and after i removed this file too

but steel i cant share my files, please help me How to Solve Below Problem

Can’t share file

We’ve interrupted your sharing activity because you tried to share a file that may contain malware. Check your email for instructions on how to resolve this.

 

i am not understand how to solve

8 Replies

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  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II
    2 years ago

    Ravi Mane wrote:

    We’ve interrupted your sharing activity because you tried to share a file that may contain malware. Check your email for instructions on how to resolve this.


    Did you receive an email with instructions on how to resolve it? If not, refer to the following help article:

     

  • Ravi Mane's avatar
    Ravi Mane
    New member | Level 2
    2 years ago

    Dear Rich i upload one exe file and delet too after copy and paste to another pc

    that time anydesk not working in my friend pc. now please guide me how to solve, already file deleted

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Hi Ravi Mane, thanks for letting us know more about that! 

     

    Can I send you an email, in order for us to investigate further? 

     

    Let me know!

  • Christa76's avatar
    Christa76
    New member | Level 2
    2 years ago

    Dear Megan,Dropbox, I too have been having sharing issues since a few weeks with the same message : "We’ve interrupted your sharing activity because your files might contain phishing content" - I get this message for any of my files or folders, both in my personal folders and those that are shared with my work team. It is incredibly disruptive. Please can you look into what is causing this issue and solve it as soon as possible, please? Thanks!

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Hi Christa76, no worries I am here to help! 

     

    I just created a ticket on my end for you, and I'll be happy to see you there. 

     

    Thanks a bunch! 

  • rivera11's avatar
    rivera11
    Explorer | Level 3
    2 years ago

    Hi Megan, I've experienced something similar too. I can't share Dropbox link and get same message:  "We’ve interrupted your sharing activity because your files might contain phishing content" - I've checked my files and there's no suspicious items. This happened just a week ago and it's been bothering my workflow . Can you assist, please? Thanks in advance.

  • Nancy's avatar
    Nancy
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Hi rivera11! Hope it’s OK to jump in. 

     

    If you haven’t reached our support team already, can I log a ticket for you and check this further?

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