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Xanthocletes's avatar
Xanthocletes
Helpful | Level 5
3 years ago

I get the message that my files might contain phishing content

I am trying to share a file and get the message "We’ve interrupted your sharing activity because your files might contain phishing content" Relevant Facts: 1) File does not contain phishing conte...
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Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hi Ravi Mane, thanks for letting us know more about that! 

 

Can I send you an email, in order for us to investigate further? 

 

Let me know!

Christa76's avatar
Christa76
New member | Level 2
2 years ago

Dear Megan,Dropbox, I too have been having sharing issues since a few weeks with the same message : "We’ve interrupted your sharing activity because your files might contain phishing content" - I get this message for any of my files or folders, both in my personal folders and those that are shared with my work team. It is incredibly disruptive. Please can you look into what is causing this issue and solve it as soon as possible, please? Thanks!

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Hi Christa76, no worries I am here to help! 

     

    I just created a ticket on my end for you, and I'll be happy to see you there. 

     

    Thanks a bunch! 

    • rivera11's avatar
      rivera11
      Explorer | Level 3
      2 years ago

      Hi Megan, I've experienced something similar too. I can't share Dropbox link and get same message:  "We’ve interrupted your sharing activity because your files might contain phishing content" - I've checked my files and there's no suspicious items. This happened just a week ago and it's been bothering my workflow . Can you assist, please? Thanks in advance.

      • Nancy's avatar
        Nancy
        Icon for Dropbox Community Moderator rankDropbox Community Moderator
        2 years ago

        Hi rivera11! Hope it’s OK to jump in. 

         

        If you haven’t reached our support team already, can I log a ticket for you and check this further?

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