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Forum Discussion
Theresa
Community Manager
11 months agoRe: My Dropbox desktop app is stuck syncing 66 files on my macOS Sequoia.
Hi paulbeesley and welcome to the Dropbox Community. I am glad to see your files have fully synced. Thank you for updating us, it’s members like you who keep this Community so vibrant 🙌.
I’d also love to hear how you’re using Dropbox in your workflow, that's if you're open to sharing. 🤗 It’s always inspiring to learn creative ways our members use Dropbox, it’s a great way to share tips, spark ideas, and even bring insights to our team. 💡
Looking forward to hearing your story 💌
T 😼 (Dropbox Community Manager)
4 Replies
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- andreasgrill11 months agoExplorer | Level 4
Theresamy issue isn't fixed though.
I was the one starting this thread.
Any news on that end? - Nancy11 months ago
Dropbox Community Moderator
Hi again, andreasgrill! Thanks for all the extra info you’ve provided so far.
From what I can see on the screenshot you’ve attached from your Dropbox folder properties, it currently contains more than one million files, which could be related to the issue you’re currently having (in general, syncing more than 300k files locally on your desktop app may cause performance issues).
Can you clarify if most of these files have been set as online-only, by any chance?
- andreasgrill11 months agoExplorer | Level 4
hello Nancy
yes, correct the majority of these files are online-only. - Nancy11 months ago
Dropbox Community Moderator
Perfect, thanks for clarifying that. Can you send me a screenshot of the files that are currently stuck syncing in your Dropbox folder? I’d like to have a visual and see what else we can try after that.
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