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Forum Discussion

andreasgrill's avatar
andreasgrill
Explorer | Level 4
1 year ago

My Dropbox desktop app is stuck syncing 66 files on my macOS Sequoia.

Hello, My dropbox desktop app for macOS Sequoia 15.3 is stuck synching with 66 files. This happened to me last year and it took months to get folder synched again properly.  Not sure ...
desktop
Mac
sync
paulbeesley's avatar
paulbeesley
New member | Level 1
1 year ago

It appears that we scared it - syncing has completed.

Thank you.

Theresa's avatar
Theresa
Icon for Community Manager rankCommunity Manager
1 year ago

Hi paulbeesley and welcome to the Dropbox Community. I am glad to see your files have fully synced. Thank you for updating us, it’s members like you who keep this Community so vibrant 🙌.

I’d also love to hear how you’re using Dropbox in your workflow, that's if you're open to sharing. đŸ€— It’s always inspiring to learn creative ways our members use Dropbox, it’s a great way to share tips, spark ideas, and even bring insights to our team. 💡

Looking forward to hearing your story 💌

T đŸ˜Œ (Dropbox Community Manager)

  • andreasgrill's avatar
    andreasgrill
    Explorer | Level 4
    1 year ago

    Theresamy issue isn't fixed though.
    I was the one starting this thread.
    Any news on that end?

    • Nancy's avatar
      Nancy
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      1 year ago

      Hi again, andreasgrill! Thanks for all the extra info you’ve provided so far. 

      From what I can see on the screenshot you’ve attached from your Dropbox folder properties, it currently contains more than one million files, which could be related to the issue you’re currently having (in general, syncing more than 300k files locally on your desktop app may cause performance issues). 

      Can you clarify if most of these files have been set as online-only, by any chance?

      • andreasgrill's avatar
        andreasgrill
        Explorer | Level 4
        1 year ago

        hello Nancy 
        yes, correct the majority of these files are online-only. 

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