We’re Still Here to Help (Even Over the Holidays!) - find out more here.
Forum Discussion
andreasgrill
11 months agoExplorer | Level 4
My Dropbox desktop app is stuck syncing 66 files on my macOS Sequoia.
Hello,
My dropbox desktop app for macOS Sequoia 15.3 is stuck synching with 66 files.
This happened to me last year and it took months to get folder synched again properly.
Not sure ...
andreasgrill
11 months agoExplorer | Level 4
hello Nancy
yes, correct the majority of these files are online-only.
Nancy
Dropbox Community Moderator
11 months agoPerfect, thanks for clarifying that. Can you send me a screenshot of the files that are currently stuck syncing in your Dropbox folder? I’d like to have a visual and see what else we can try after that.
About Create, upload, and share
Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!