Forum Discussion

Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
5 months ago

Re: Should I opt out of File Provider?

Yes, I noticed your Dropbox folder's location madebyporter - I was merely asking to check if you're able to see any syncing icons on your files anywhere on your computer. Could you have a look and let us know? 

7 Replies

  • madebyporter's avatar
    madebyporter
    Explorer | Level 4
    5 months ago

    Not in the current dropbox location, but there's icons in the old "File Provider" dropbox location. Does that mean I would need to move those files out the old File Provider location for this to work properly?

  • madebyporter's avatar
    madebyporter
    Explorer | Level 4
    5 months ago

    Not in the current dropbox location, but there's icons in the old "File Provider" dropbox location. Does that mean I would need to move those files out the old File Provider location for this to work properly?

    Old File Provider location

    Current location

     

  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    5 months ago

    Hey madebyporter, I hope it's okay for me to jump in as well.

    In your current location, where the files have no sync icons, can you add a test file to see if it will sync to your account online?

    Also, if you right-click on an existing file and then choose "make available offline" (if that's an option), does it sync and get a green check mark next to it?

  • madebyporter's avatar
    madebyporter
    Explorer | Level 4
    5 months ago

    So it looks like I may have found the issue. The file provider version of the dropbox that I unsynced still was "syncing" even though its the old folder. 

    So I bit the bullet during a very high risk time and moved all my folders out that old folder. Moving through the UI kept giving my "sync" errors. So I went into Terminal (I use Warp on Mac) and used this:


    rsync -av --no-perms --no-group --partial --progress \
    --exclude='/.dropbox.cache/' --exclude='*/.DS_Store' --exclude='*/Icon?' \
    "/Users/portermane/Library/CloudStorage/Dropbox/MBP/" \
    "/Users/portermane/Documents/Backup Dropbox/MBP/" \
    2> ~/Desktop/rsync_errors.txt

    This basically moved about 100GB+ of files in under two hours to the new location for now.

    So I was able to hit "Delete Dropbox" button now that I've backed up my most important files for design, code, music production and photography. Everything else is older files and double backed up on external HDD and my online Dropbox.

    Now next step is hoping that the true syncing start for the new offline dropbox folder, which looks like Im starting to see some icons now!

    Thanks to everyone so far on helping me with this. This was basically like cutting a wire for a bomb as I still have major deadlines and any wrong move could of messed up a lot of things for my business. After the Online Dropbox syncs to the new Local Dropbox folder, next step is copying parts of my backup dropbox folder back into the new Local Dropbox folder because the "Backup Dropbox" folder is the most updated folder.

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    5 months ago

    Thanks for the update regarding this matter, madebyporter

    Please let us know how it proceeds when you've copied over your data to your new local folder.

  • madebyporter's avatar
    madebyporter
    Explorer | Level 4
    5 months ago

    Files are finally synced locally.

    Next step: slowly copy over folders from Backup Dropbox to current Dropbox.

     

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    4 months ago

    Hey madebyporter​, I hope you're doing well! 

    Jumping here to check if everything is alright, and if you managed to resolve the issue and sync your files.

    Let me know more! 

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