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availablelight
9 months agoHelpful | Level 5
Re: Why was the way screenshots were handled changed?
oh man me too. if it wasnt for that reddit thread i wouldnt have even known it was happening to others or that it was dropbox influenced somehow. but its a pain in the ass, the stupid thumbnail takes ages to go away and meanwhile, my screenshot file is not available to use. please dropbox, look into this bug you seem to have caused and fix it! i didnt update ANYTHING on my mac in months but the bug still happened to me as a dropbox user at around the same time it happened to everyone else. and yes, my dropbox screenshots feature is disabled and has been so for 8 years.
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