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Valerie607's avatar
Valerie607
New member | Level 2
2 years ago

Received shared link is giving me an error 'something went wrong'

I received a link to a dropbox folder from a potential employer and when I click the link, it required me to create an account, which I did.  Then I get an error page with a bulldog on it telling me ...
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Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hi there Valerie607 - sorry to hear you're having issues with this.

 

Could you please clarify if your employer is part of a team account or if they have an individual one? 

 

Was the shared link shared with you with edit rights or view-only? 

 

Have you by any chance tried clearing your browser's cache or using another browser to see how it goes?

 

Let me know of any updates!

  • Valerie607's avatar
    Valerie607
    New member | Level 2
    2 years ago

    I can only assume he has a business/team account but I only have a personal account.  I would have had edit rights as he wanted me to create something within it.  I have tried clearing cache and have also tried separate browser as well as separate window in same browser.

    • Walter's avatar
      Walter
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      2 years ago

      If you're still getting the same error, you can ask the employer to check if the file or folder the link points to has been deleted or share a new link with you Valerie607 

       

      Keep me posted! 

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