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karenw72's avatar
karenw72
New member | Level 2
8 years ago
Solved

Remove file extensions from file name

Hi

 

For some reason my drop name includes the file type in the name of the document in dropbox ie:-

I save a document called "karen" and it now has to be saved as "karen.msg" or "karen.pdf" dependent on what type of file it is.  I used to be able to just call the file karen.  How can I term the .extension bit off please.

Thank you

desktop
sync
Web
  • Lusil's avatar
    Lusil
    8 years ago
    Hi there karenw72!
     
    Currently, excluding file extensions in the Dropbox website is not available as it would result in your file unable to be previewed. I’d be more than happy though to pass your comments along to the dev team for review. 
     
    If you’re having this issue on the Dropbox desktop app, you should be able to find some answers online on ways you can hide file extensions on your OS. 
     
    Let me know if you have any other questions. Thanks! :sunglasses:
  • Rich's avatar
    Rich
    8 years ago
    kazzw72 wrote:

    I didn't have file extensions on file names before yesterday?

    Just for clarification, are you referring to when you view files on the Dropbox website, or within the folders on your computer? If this is within the folders on your computer, then that's a function of your operating system, as Lusil mentioned. There's a setting within your operating system that controls this. On a Mac, it's in Finder Preferences. On Windows, it's in File Explorer Options. Dropbox doesn't control this at all.

10 Replies

  • Lusil's avatar
    Lusil
    Icon for Dropbox Staff rankDropbox Staff
    8 years ago
    Hi there karenw72!
     
    Currently, excluding file extensions in the Dropbox website is not available as it would result in your file unable to be previewed. I’d be more than happy though to pass your comments along to the dev team for review. 
     
    If you’re having this issue on the Dropbox desktop app, you should be able to find some answers online on ways you can hide file extensions on your OS. 
     
    Let me know if you have any other questions. Thanks! :sunglasses:
  • kazzw72's avatar
    kazzw72
    Helpful | Level 5
    8 years ago

    So has there been an update?  I didn't have file extensions on file names before yesterday?

  • Lusil's avatar
    Lusil
    Icon for Dropbox Staff rankDropbox Staff
    8 years ago
     
    This change could have been affected by a number of factors, including even an update of your OS, but it shouldn’t be related to the Dropbox desktop app as updates shouldn’t change your system’s settings. Since hiding your file extensions is manageable from your system’s settings, I’d recommend following that route. 
     
    If you have any other questions, don’t hesitate to get back to me. Cheers! :innocent:
  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II
    8 years ago
    kazzw72 wrote:

    I didn't have file extensions on file names before yesterday?

    Just for clarification, are you referring to when you view files on the Dropbox website, or within the folders on your computer? If this is within the folders on your computer, then that's a function of your operating system, as Lusil mentioned. There's a setting within your operating system that controls this. On a Mac, it's in Finder Preferences. On Windows, it's in File Explorer Options. Dropbox doesn't control this at all.

  • kazzw72's avatar
    kazzw72
    Helpful | Level 5
    8 years ago
    Yes when I view them in the dropbox. I would attach a photo but I'm really not sure how.

    Sorry to be so dim but where do I find the File Explore Options bit.

    Thank you everyone for your help.
  • kazzw72's avatar
    kazzw72
    Helpful | Level 5
    8 years ago

    Thank you so much for all your help.  All sorted.

     

  • Lusil's avatar
    Lusil
    Icon for Dropbox Staff rankDropbox Staff
    8 years ago
    Hey kazzw72, thanks for keeping us in the loop, glad to hear that! 
     
    If you have any other questions in the future, don hesitate to get back to us. In the mean time, have a wonderful day and weekend ahead! :grin:
  • martine_nbcc's avatar
    martine_nbcc
    New member | Level 2
    4 years ago

    I don't know if this is possible, but I have just had a request from someone on my team regarding file extension while working with and renaming files on Dropbox.com (not in the desktop version). I would like to formally request that this is sent to the development team, that each user can have the option of hiding the file extension while working on the cloud.

  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    4 years ago
    Hey martine_nbcc - thanks for joining the discussion here.

    I just wanted to mention that you can post your ideas and feature requests in our Share an Idea section of the Community.

     

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