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Forum Discussion
Reg81
2 years agoNew member | Level 2
Resolution of mov and mp4 files is off
Using Apple Keynote, I have created a rather large mov presentation that includes voice audio. There are a couple of png graphs imported to a couple of slides of the presentation. The main text on ...
- 2 years ago
Hi :)
Are you using the website to run the Presentation as a preview? If so it does lower the quality of the files (and this depends upon which plan you are on). However, if you download it and play it then it should run perfectly fine and back to original resolutions.
Mark
Super User II
2 years agoHi :)
Are you using the website to run the Presentation as a preview? If so it does lower the quality of the files (and this depends upon which plan you are on). However, if you download it and play it then it should run perfectly fine and back to original resolutions.
- Reg812 years agoNew member | Level 2
Thanks Mark. That is indeed the case. I was concerned that people to whom I sent a link would not have good resolution.
Interestingly, if I view on my iPads, it’s much better, even on the website.
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