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Running low on Dropbox space, just need to view shared folder item on iOS
I am using an Apple phone. My Dropbox storage is almost full. I only wish to view a shared folder. But every time I click the file, it takes me to an option to join a plan that increases my storage....
I don’t think it’s the mentioned issue cos I can access on my IPad. Persuasive it’s the way the Apple mobile is configured that I can’t get to the ‘view folder’ page cos it keeps taking me to the upgrade page
Hannah
Dropbox Community Moderator
Dropbox Community ModeratorSorry to jump in here, AbbyGail Yap.
Would you mind sending us another screenshot of the message you see when you're prompted to upgrade?
Was this folder shared with you through a link or did the owner invite you to the folder?
How do I get this page on my IPHONE
My question is very simple…. How do I get pass this page cos I do not want to upgrade yet.
I can do it on my iPad…
- Calvin2DBX
Hi AbbyGail Yap,
Great job with the screenshots!
From those I can see it definitely isn't a shared link that they have sent you, so that's why you get to that screen.
You should be able to dismiss the prompt to upgrade, to view as you do on the iPad.
Try tapping the "x" to the right of where it says "Your Dropbox is full" at the top of that message, or the "^" arrow to the right of "Subscription details" at the bottom.
Other than that, you can ask them to send a link, which does not need any space on your side from the get go, which would negate running into that screen again for this item.
Hope that helps!
