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AbbyGail Yap's avatar
AbbyGail Yap
Explorer | Level 4
3 years ago

Running low on Dropbox space, just need to view shared folder item on iOS

I am using an Apple phone. My Dropbox storage is almost full. I only wish to view a shared folder.  But every time I click the file, it takes me to an option to join a plan that increases my storage....
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Calvin2DBX's avatar
Calvin2DBX
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hi AbbyGail Yap,

 

Did you check the emails signed into the apps?

 

If they are the same in the iPad app as on the iPhone app the behavior should be the same.

 

For example, if they sent you a link via email, and you tapped the link, it should take you to exactly the same view.

 

Is that how they shared with you?

 

A view only link won't use space at all on your side to view, either on mobile apps or the website or anywhere else you view it, unless you tried using the "Save to my Dropbox" option.

 

Let me know what you find about the emails, and confirm if they used a link to share the content with you, or if not, how it was shared with you and I'm sure we can help!

AbbyGail Yap's avatar
AbbyGail Yap
Explorer | Level 4
3 years ago
Yes email used is the same

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