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AbbyGail Yap
3 years agoExplorer | Level 4
Running low on Dropbox space, just need to view shared folder item on iOS
I am using an Apple phone. My Dropbox storage is almost full. I only wish to view a shared folder. But every time I click the file, it takes me to an option to join a plan that increases my storage....
AbbyGail Yap
3 years agoExplorer | Level 4
My question is very simple…. How do I get pass this page cos I do not want to upgrade yet.
I can do it on my iPad…
Calvin2DBX
Dropbox Community Moderator
3 years agoHi AbbyGail Yap,
Great job with the screenshots!
From those I can see it definitely isn't a shared link that they have sent you, so that's why you get to that screen.
You should be able to dismiss the prompt to upgrade, to view as you do on the iPad.
Try tapping the "x" to the right of where it says "Your Dropbox is full" at the top of that message, or the "^" arrow to the right of "Subscription details" at the bottom.
Other than that, you can ask them to send a link, which does not need any space on your side from the get go, which would negate running into that screen again for this item.
Hope that helps!
- AbbyGail Yap3 years agoExplorer | Level 4
Nope the X takes me back to the menu and ^ shows me the terms and conditions ……..sighhhhh
- Calvin2DBX3 years ago
Dropbox Community Moderator
Hi AbbyGail Yap ,
Sorry to hear that didn't pan out.
Have you tried asking them to send you a link to the content, so you won't get that screen in the first place?
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