Need to see if your shared folder is taking up space on your dropbox đŸ‘šâ€đŸ’»? Find out how to check here.

Forum Discussion

Peter H.87's avatar
Peter H.87
Collaborator | Level 10
6 years ago
Solved

"Save hard drive space automatically" - time scale?

Quick question - if I enable the new (to me) option "Save hard drive space automatically", how long would an untouched file remain before DB makes it online only? The docs say "in a few months" but...
desktop
sync
  • Jay's avatar
    Jay
    6 years ago

    Hi Peter H.87, thanks for posting today!

    Currently, we don’t have an exact number for how long it will take for the system to automatically mark a file as online-only.

    I’m sorry I can't be more helpful on this matter.

Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
6 years ago

Hi Peter H.87, thanks for posting today!

Currently, we don’t have an exact number for how long it will take for the system to automatically mark a file as online-only.

I’m sorry I can't be more helpful on this matter.

ap_in_MKE's avatar
ap_in_MKE
New member | Level 2
6 years ago

Jay,

If you don't have an exact number, an approximate number would still be helpful, thanks.

Andy

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!