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mettaworldwill's avatar
mettaworldwill
Helpful | Level 6
9 months ago

Saving image to Dropbox in iOS saves as URL

On iOS, when I save an image from Safari to the Dropbox app, before saving, the file name shows as a url file (and saves as a URL). I suspect today’s update causes this, because I was able to do this last night. 

I long press on an image > share > save to Dropbox

At this step, the expanded menu recognizes the file type is an image, vs me mistaking it for an image, where it could be another file type.  I’ve closed Safari, Dropbox and turned my phone off and on, issue persists. 

Mobile

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  • mettaworldwill's avatar
    mettaworldwill
    Helpful | Level 6
    9 months ago

    Hi Jay, thank you for replying. It also happens in Chrome. However I can save an image as a jpeg within the Gmail app. 

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    9 months ago

    Hi mettaworldwill, thanks for bringing this to our attention.

    Does this occur when using another mobile browser on your device, or just in Safari?

    This will help me to assist further!

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