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LiTM's avatar
LiTM
Helpful | Level 6
4 years ago
Solved

Scanning for text not working on Iphone or Mac

I've only recently learnt that scanning using the iPhone app can create a searchable pdf.  No matter what I do, whether its scanning a photo or an existing image on the device, there is no searchable...
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  • LiTM's avatar
    LiTM
    4 years ago

    OK - I upgraded.  SO....... the scanning with Professional works!  which is both good and annoying (because I had to pay more money).

     

    So my question to Dropbox is WHY DOES YOUR FEATURE TABLE IMPLY THAT SCANNING IS POSSIBLE WITH DROPBOX PLUS?

     

     

     

LiTM's avatar
LiTM
Helpful | Level 6
4 years ago

Thanks for replying.

 

The steps I followed were the same for Plus and Professional. Scanning is working on professional and not on Plus.  That's the nub of it.  As you can see from the feature table - my interpretation was that Plus SHOULD support it.

 

The product documentation needs to be WAAAY clearer.

Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
4 years ago

Hey LiTM, happy Wednesday! 

 

Your feedback regarding this has been very valuable and I will endeavor to make sure your voice is heard.

 

I will pass on your comments to the relevant departments so that we can further improve our product. 

 

Thanks a bunch! 

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