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Forum Discussion

John A.14's avatar
John A.14
New member | Level 1
11 years ago
Solved

Selective Sync not showing all folders

Unsure why, but a folder I generated online and then sent some files to, won't appear on any of the computers selective sync window. Using Mac latest version, 3.8.3. I can't untick that folder. I've ...
Mac
sync
  • odessavid's avatar
    odessavid
    9 years ago

    We had same problem. Here is solution

     

    1. Log in to www.Dropbox.com using your web browser.
    2. Click on your name at the top right corner of the page.
    3. Click on "Settings".
    4. From the "Profile" tab, scroll down to the section titled "Preferences" and uncheck the box next to "Include me in early releases" if it is checked.

    5. Then, use the following link to install the latest stable version of the Dropbox desktop application:

    https://www.dropbox.com/download

odessavid's avatar
odessavid
New member | Level 2
9 years ago

We had same problem. Here is solution

 

1. Log in to www.Dropbox.com using your web browser.
2. Click on your name at the top right corner of the page.
3. Click on "Settings".
4. From the "Profile" tab, scroll down to the section titled "Preferences" and uncheck the box next to "Include me in early releases" if it is checked.

5. Then, use the following link to install the latest stable version of the Dropbox desktop application:

https://www.dropbox.com/download

dtfamily's avatar
dtfamily
Explorer | Level 3
9 years ago
odessavid wrote:

We had same problem. Here is solution

 

1. Log in to www.Dropbox.com using your web browser.
2. Click on your name at the top right corner of the page.
3. Click on "Settings".
4. From the "Profile" tab, scroll down to the section titled "Preferences" and uncheck the box next to "Include me in early releases" if it is checked.

5. Then, use the following link to install the latest stable version of the Dropbox desktop application:

https://www.dropbox.com/download

Hi, I'm having the same problem not syncing a folder.  I checked the settings, and I am not a beta tester.  Not sure where to go from here...  please help!!!

  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II
    9 years ago
    Not syncing a folder is a very different issue to it not appearing in the Selective Sync drop down dtfamily. Could you explain whats happening?
    • dtfamily's avatar
      dtfamily
      Explorer | Level 3
      9 years ago

      Sorry, sure.  I have a folder labeled "_Programs" in my C: drive on my computer.  It does not show up at all under the folders to sync under "Selective Sync" in Dropbox.  Does this help?  Thx!

      • Mark's avatar
        Mark
        Icon for Super User II rankSuper User II
        9 years ago
        Can you please start a new thread so as not to confuse things on here :)

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