Selective Sync not showing all folders

That needs some optimisation asap. It's shameful an application like Dropbox taking centuries to create a simple list of files.

Hi there,

I have exactly the same problem with selective sync. I have in my dropbox about 25 folders but on another computer with the same account only one folder shows up in the list. It does not even display the loading folder message.

I sent an email to dropbox but they basically say that they have no time to reply to emails....

Jan

The solution was:

Experiencing the same issue, and just wanted to add that it is absolutely is ridiculous. As a paying customer, I shouldn't be forced to sit waiting forever for Dropbox to figure out that I have 7 folders in my Dropbox root, instead of 5. Days later, I STILL cannot sync the one folder I want.

Optimize it, or just give us the ability to write a .dropboxignore file already.  Please.

Folders I create don't appear in selective sync. I have deleted desktop app reinstalled exactly the same. Dropbox https://dropbox.zendesk.com/requests/4309369
I have uploaded screen shots no reply

I am having the same issues. I have dropbox setup on Windows 10, Windows 7, and Mac OSx and each computer has the same issue. I have left all 3 setup over night to sync and nothing has worked. Also restarted all software and computers. This has been an issue from the start.

Hello Dropbox??? I am having the same issue. I have left it open for days and my two folders are still not showing up in selective sync or dropbox.com All my other folders are syncing.

Guys guys guys and girls! i was having problems with syncing certain files, as it turned out it was because the file had a / in it, followed this and it is now syncing it all. lovely stuff.

If your Dropbox is showing as up to date then there are two pretty common reasons why this could be happening.

1. File name is too long: Windows can only handle (depending on your version) a maximum of 260 characters in any given file path, this includes the location of your Dropbox folder. Try renaming the file or a flatter folder structure to get your files to show up.

2. The file contains a character Windows doesn't recognise: Windows doesn't recognise certain characters in filennames. For example:

< (less than)

(greater than)
: (colon)
" (double quote)
| (vertical bar or pipe)
? (question mark)
* (asterisk

 

christmas day life just got a wee bit easier.....

Having the exact same issue.
So far, I've tried installing/uninstalling in different machines and linking/unlinking, restarting etc...

Always the same problem. I'm pretty sure my user somehow is corrupted in their servers.

My belief is there is some form of an indexing file they store server side (i've deleted the one they create on my local machine) that isn't being updated correctly for one reason or another. Unfortunately when working with support they have you do the shotgun approach (try this and see if it did anything) versus fix the core problem until you're tired of trying things and give up getting an actual solution. Best I was able to get it to was a 5 minute wait using the prototype dropbox application. 

What I don't get is how enterprise users with "unlimited storage" are managing this. We use dropbox business but we're a small 5 man team with < 2tb of storage. How do these business with 15+ TB handle it with tons of photos, etc?