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KeepMeAnonymous
3 years agoExplorer | Level 3
Shared doc viewing
I would like the ability to see if/when a document link I've shared has been viewed (dates/times).
Real world example: a group of us tenants needed to send an email to the owners of a building....
Walter
Dropbox Community Moderator
3 years agoViewer info is available to Professional users so you should be able to utilize it normally KeepMeAnonymous
Have you had the chance to give it a go yet? Let us know if this would be close to what you had in mind.
- KeepMeAnonymous3 years agoExplorer | Level 3
Where do I look. That is the problem I had with support chat. They didn't even know where it was. They kept telling me to go to the Traffic & Insights tab, and I kept telling them I don't see anything that says Traffic & Insights, where was it supposed to be, what does it look it. After a bunch of back and forth, they finally said, Oh, I guess you don't have that. Try going to the Dropbox community. (Oy) So here I am.
Does anyone actually know where this is and what it looks like (like, with screenshots so I know what on earth I am looking for)?
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