Forum Discussion

joycemeyer2007's avatar
joycemeyer2007
New member | Level 2
3 years ago

Shared links not working anymore

Please help!  We are so frustrated because our audio files in Dropbox no longer work on our website.  This has worked beautifully up until about a week and a half ago.  The shared link no longer work...
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shared links
joycemeyer2007's avatar
joycemeyer2007
New member | Level 2
3 years ago

The shared links are not giving a specific error.  They just are not responding and appear protected for some reason.  We have not changed anything about the way the audio files are created or uploaded to Dropbox.  They are added to a WordPress website and everything is working fine on this end.  

 

The new share link has a lot added info after the ? that was not there before. 

link removed

 

The generated URL has added rlkey= parameter at the end, making the  file not publicly accessible in Dropbox.

 

 

Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Even with the recent change that has added the rlkey parameter in the URLs of your shared links, you should still be able to edit them by replacing the dl=0 parameter with the raw=1 parameter. 

 

Have you given this a go perhaps joycemeyer2007? 

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