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Forum Discussion
Shared Links Requiring Login
Although a shared link is set to allow anyone to view it, dropbox is not allow them to. They are prompted to have to create a log in.
Is anyone else experiencing this?
What was the solution?
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It appears if you choose to share a file with the file open, for whatever reason, dropbox will prompt a view to create a login/ to login. But if you are looking at a list of files and choose to share the file with the share icon, then it may work.
Although the settings say anyone can view the link, I am being sent a message where the person attempting to view the file has requested to view it. I have to approve the request, and then they can view the shared file. Why is this happening?
- Jay
Dropbox Community Moderator
Hi seattlemusic, thanks for bringing this to our attention.
Just to clarify, are you definitely sharing a link to the file, and not sharing the file directly to a user's Dropbox account?
This will help me to assist further!
I am sharing a link to a file.
I select the share icon.
Then
Anyone with this link:Settingscan viewThe choose copy link.The settings says anyone with the link can view the file, but the person who clicks on the link still must be prompted to request access because I receive an email saying I need to grant them access.- Jay
Thanks for the info, if you view the link from an incognito/private browsing window, do you get the same prompt?
