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pippodona's avatar
pippodona
Explorer | Level 4
2 years ago
Solved

Share link .paper

Share link .paper don't work if you don't have the DP app. Until yesterday it works well, now I see a page with the message: "Install the app for an optimal user experience"
What can I do about?

  • Mark's avatar
    Mark
    2 years ago

    Unfortunately as the messages on screen say on a mobile device you have to have the Dropbox app to view it. 

     

    You can view on a computer without the app, but, on mobiles you need Dropbox.

     

6 Replies

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  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II
    2 years ago

    Can you post a screenshot and exactly what you are trying to do?

  • pippodona's avatar
    pippodona
    Explorer | Level 4
    2 years ago


    I can't skip the page so I can't read the contents of the .paper document. 

  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II
    2 years ago

    What happens if you click on 'Apri File' at the bottom?

     

    Do you have Dropbox installed on your device?

  • pippodona's avatar
    pippodona
    Explorer | Level 4
    2 years ago

    "Safari cannot open the page because the address is invalid"
    I don't have the app and I don't want my customers to download it to see the .paper file I shared with them

  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II
    2 years ago

    Unfortunately as the messages on screen say on a mobile device you have to have the Dropbox app to view it. 

     

    You can view on a computer without the app, but, on mobiles you need Dropbox.

     

  • pippodona's avatar
    pippodona
    Explorer | Level 4
    2 years ago

    I'm really saddened. It worked fine before yesterday. Thank You so much!

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