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How can I remove a user from a Paper document that I shared with them via link?
Hello, I've a personal Dropbox account. I shared the link to someone. He opened it in his work account, instead of his personal account. Now the paper shows his work account as 'opened'. How to remove that? He doesn't want other people who is viewing the Paper to notice his work email address. Please help me.
Is Paper still supported by Dropbox?
Hello dear community and moderators. I'm writing to find out if I can continue to base my business workflows on Dropbox Paper. It's a lovely, lovely product, and my business has spent $1000s of dollars with Dropbox over the years instead of your competitors, ENTIRELY because of Dropbox Paper. Unfortunately, getting even 100% reproducible bugs fixed, let alone trickier ones, is an exercise in futility. I've had incident 23468323 open since March 17th, which is about 5.5 months ago. The bug is 100% reproducible, and I'll include a screenshot of it below. I've received stock responses from support for 5.5 months now, and they all say exactly this: "Currently there is no ETA. Once I have an update from our engineers I will reach out back to you." I've asked for escalation over the months, and receive this response: "Your case is already being investigated by our engineers. It cannot be escalated to a higher level." If this basic functionality of the app broke >6 months ago, and it is 100% reproducible, then how can it take 5.5 months with zero updates? As a paying customer, I find this unacceptable. My assumption at this point is that Paper is not being supported by engineers who can fix broken functionality. Is Paper supported by fix-capable engineering any more? Dave PS: Here is the bug, captured in a single image:
Can't create a paper file from dropbox.com
Hi all, I'm an happy user of dropbox paper but I still can't create paper files from within my dropbox.com web space. Do any of you have the same problem? As a workaround I currently create new paper docs by copying existing projects. This approach works but I still need to delete / substitute all the content imported from the original file. Help would be appreciated 🙂 Thanks! F
