Need to see if your shared folder is taking up space on your dropbox 👨‍💻? Find out how to check here.

Forum Discussion

MFRuckuss's avatar
MFRuckuss
New member | Level 1
9 months ago

Slow upload speeds, but I know it's not my connection.

I'm getting extremely slow upload/sync speeds. I know it's not my connection as I'm getting 900mps upload. I rely on dropbox for my business and it's causing me to not be able to transfer files by my...
Mac
sync
upload
Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
9 months ago

Hey MFRuckuss, let's jump right into this!

Would you mind clarifying if you're using the app, or our website when uploading your content?

If you're using our app, feel free to clarify the app's current version and the device's OS too. Did you notice when this first started happening?

Also, do you have any proxy, VPN, firewall, security software, or even ISP/router settings that could be restricting traffic to the following Dropbox domains?

I'll be waiting for your update! 

  • Mfruckus's avatar
    Mfruckus
    Explorer | Level 3
    9 months ago

    Slow again tonight. Here is my speed test. 

     

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!