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MFRuckuss's avatar
MFRuckuss
New member | Level 1
9 months ago

Slow upload speeds, but I know it's not my connection.

I'm getting extremely slow upload/sync speeds. I know it's not my connection as I'm getting 900mps upload. I rely on dropbox for my business and it's causing me to not be able to transfer files by my...
Mac
sync
upload
MFRuckuss's avatar
MFRuckuss
New member | Level 1
9 months ago

App
Version 219.4.4463
MacOS 15.3
First noticed on Tuesday January 25th

No I don't have any of those. 

 

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    9 months ago

    Hey MFRuckuss, can you check if the Dropbox bandwidth settings have any limits set?

    And is it possible that you might have more than 300K files in your Dropbox folder?

     

    • MFRuckuss's avatar
      MFRuckuss
      New member | Level 1
      9 months ago

      No bandwidth limits set. Only 160k files. 

    • MFRuckuss's avatar
      MFRuckuss
      New member | Level 1
      9 months ago

      File sync is slow again tonight.

       

      • Megan's avatar
        Megan
        Icon for Dropbox Community Moderator rankDropbox Community Moderator
        9 months ago

        Hey MFRuckuss, thanks for all the detailed info!

        Could you also send me a screenshot of your Speedtest results?

        Can you try to upload a file using our website, and also add it inside your Dropbox folder? Once you do, let me know if the speed remains the same on both of them, or not. 

        Is the main computer also connected via WiFi, or using a network cable?

        If I were you, I'd try quitting all open apps from the system tray, aside from Dropbox, and try adding a file to the Dropbox folder to see if the speed improves. 

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