Need to see if your shared folder is taking up space on your dropbox 👨‍💻? Find out how to check here.

Forum Discussion

MFRuckuss's avatar
MFRuckuss
New member | Level 1
9 months ago

Slow upload speeds, but I know it's not my connection.

I'm getting extremely slow upload/sync speeds. I know it's not my connection as I'm getting 900mps upload. I rely on dropbox for my business and it's causing me to not be able to transfer files by my...
Mac
sync
upload
Mfruckus's avatar
Mfruckus
Explorer | Level 3
9 months ago

speed on both app and browser are slow. 

Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
9 months ago

Hey MFRuckuss - thanks for the update on this and the screenshot of your speed test too.

Did you try rebooting your computer and/or internet router since you first noticed this?

If you did and this is still an issue, let us know and we'll reach out via email to investigate further if needed. 

  • MFRuckuss's avatar
    MFRuckuss
    New member | Level 1
    9 months ago

    Yes I’ve tried all of this. 

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!