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Forum Discussion

MFRuckuss's avatar
MFRuckuss
New member | Level 1
9 months ago

Slow upload speeds, but I know it's not my connection.

I'm getting extremely slow upload/sync speeds. I know it's not my connection as I'm getting 900mps upload. I rely on dropbox for my business and it's causing me to not be able to transfer files by my...
Mac
sync
upload
Mfruckus's avatar
Mfruckus
Explorer | Level 3
9 months ago

speed on both app and browser are slow. 

Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
9 months ago

I see, thanks for clarifying that for me MFRuckuss 

Now, if you'd like to delve a tad deeper into this issue, we can send you an email from our end. 

To do so, I'll just need you to clarify if you'd like us to use the email addrss that's linked to the MFRuckuss account or the Mfruckus instead. 

Thanks again. 

    • Hannah's avatar
      Hannah
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      9 months ago

      Hey MFRuckuss, before we send you an email, I wanted to let you know that there's a new version of the Dropbox desktop app out, v. 220.4.4126.

      Can you check if the app has been updated on your computer?

      Also, keep in mind that if we need to email you, we will need to use the email address associated with the account that has the issue.

      So, are you having this issue on your MFRuckuss account or your Mfruckus one?

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