Forum Discussion

syntrak's avatar
syntrak
Explorer | Level 3
2 years ago

Slow Uploads Speeds on 1GB Dedicated Leased Line

I am experiencing less than 10MB/s upload on a connection which I have 1GB dedicated. 

I can confirm the upload speed of my connection to any other server or speedtest is 1GB when testing.

I have enabled No Limit in the Dropbox app.

Dropbox support claim they do not throttle the connection.

I have 27TB of data online with Dropbox currently - I have been carrying out some reorganisation of large amounts of files and data online recently - will this impact current speeds?

 

 

desktop
sync

13 Replies

Replies have been turned off for this discussion
Show More
  • syntrak's avatar
    syntrak
    Explorer | Level 3
    2 years ago
    Yes an utterly useless reply as they have obviously not even checked their end. I have replied.
  • syntrak's avatar
    syntrak
    Explorer | Level 3
    2 years ago

    Date                 Time       Down MB/s          Up MB/s          Latency

    10/06/2023,  07:32:24 944.320432        937.80152          6.121

    10/06/2023, 07:31:18   947.962088         938.81016          6.389

    10/06/2023, 07:29:05 939.853864         940.875864      5.638

    10/06/2023, 07:27:17   940.695584        934.524488       5.214

     

    Just to prove that my speed is as I have described.

    Dropbox still ultra slow on both native app and Synology Cloud Sync.

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Thanks for the info. As you're still in contact with the specialist team, I'd recommend continuing with them as they have access to more account and device-specific information. 

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!